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Member Service Associate

Levo Federal Credit Union

Sioux Falls, SD 57110

$16-$20/hr

~ 35 min Onsite

Must complete ongoing sales and service training
Employee must be familiar with credit union robbery preparedness procedures.
A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date.
To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing).
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos.
Language Skills: Ability to write simple correspondence.
Language Skills: Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Mathematical Skills: Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Reasoning Ability: Ability to deal with problems involving several concrete variables in standardized situations.
Reasoning Ability: Ability to research data and make accurate decisions.
MSA1 training plan (in Performance Pro forms) is referenced.
Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience.