General Manager
The General Manager is responsible for overall operational excellence of a single PaPPo's Pizzeria and Pub, including building sales and all other aspects of profit and loss, hiring and training of both management and hourly team members, daily execution of safety/sanitation, quality food preparation and guest service.
Responsible for cleanliness, repair and maintenance for the building equipment.
The General Manager is responsible for communicating and administering all company policies and procedures.
Oversee restaurant operations to achieve sales and profit goals (including hourly labor and cost of sales)
Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed.
Responsible for management teams weekly schedule and time off requests.
Lead weekly manager meetings, plan and build shift meetings.
Effectively handle all guest complaints in a timely and professional manner
Responsible for all staffing needs to ensure proper staffing levels are maintained; review applications, interview candidates, onboard new hires, new hire orientation, training, and terminations.
Excellent communication skills to connect effectively with customers and co-workers.
Positive attitude and ethics which support our values and culture.
Ability to manage a fast-paced, high-volume, clean, customer-focused workplace.
Strong time-management skills; ability to multi-task, prioritize, and organize.
Ability to work in any area of the restaurant as needed including making pizzas.

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