The ideal candidate is an excellent communicator, compassionate yet efficient, and confident in managing multiple inquiries in a fast-paced environment.
Professional Representation: Uphold the firm's standard of excellence by providing compassionate, clear communication that reflects Amber Hall Law's commitment to client care and justice.
Documentation Collection: Obtain essential documents from clients—photos, insurance information, accident reports, medical provider details, and any available evidence needed to open the file properly.
Case Setup in Case Management Software: Create and organize new case files in the firm's case management system. Input all required data, upload documents, and ensure all initial tasks, tags, and deadlines are accurately set.
Compensation: $45,500 - $52,000 yearly DOE plus performance-based bonuses
Compensation details: 45500-52000 Yearly Salary
Previous legal experience highly valued
This role requires someone who can gather critical case information, build trust quickly, and set each new client up for success as their case enters the pre-suit process
Insurance Verification: Confirm the correct at-fault carrier, claim number, and policy limits when possible. Ensure accurate information is recorded before the case transitions to pre-suit.
Are you a personable, detail-oriented professional with a passion for helping people during one of the most challenging moments of their lives?
Initial Records Requests: Send requests for basic incident reports or available documentation needed at intake (e.g., crash reports, property incident reports, police exchange cards).
Solid data entry, spreadsheet management, and computer skills
Case Screening & Evaluation: Assess new inquiries to determine case viability based on firm criteria, accident details, injuries, treatment, and liability information. Escalate high-priority cases to the attorney promptly.
Qualifications: Talented verbal communicator and writer
Responsibilities: Client Communication & Onboarding: Serve as the first point of contact for potential clients. Conduct compassionate, thorough intake calls to gather key facts, explain the firm's process, and ensure clients feel supported from day one.
Sales or customer service experience highly valued
Coordination with Pre-Suit Team: Collaborate with case managers to ensure a smooth and complete handoff once intake is finalized, and all required information has been collected.
Amber Hall Law is seeking a high-energy, highly organized Intake Specialist to serve as the firm's first point of contact for new clients and ensure a seamless onboarding experience from the very first call.
Intake Specialist
Client Follow-Up: Maintain consistent communication with new clients during their first weeks of treatment to ensure they are connected with proper providers and understand the next steps.
Must have great time-management skills, and organizational skills
Possesses outstanding communication skills and sense of empathy

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Patient Access & Authorization Specialist

Tallahassee Memorial

Tallahassee, FL 32308

Onsite

Strong organizational skills with the ability to manage multiple cases and deadlines in a fast-paced environment
Experience with prior authorization, financial clearance, or revenue cycle processes
Strong analytical and problem-solving skills with the ability to interpret data and identify trends
Familiarity with EPIC workqueues, reporting tools, and operational dashboards
Ability to communicate workflow improvement opportunities clearly to clinical and operational teams
High School Diploma or equivalent

SmartExplore AI is experimental.

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