2056 Engagement jobs in Pontiac,MI

Customer Service Representative
On-Site
Location: Auburn Hills, MI
Schedule: Monday – Friday, 8:00 AM – 4:30 PM
Full-Time, Permanent
Respond to customer inquiries via phone, email, and other channels with professionalism and care
Gather information and quickly assess customer needs to provide accurate solutions
Troubleshoot product and service issues in a timely and efficient manner
Schedule service appointments based on customer needs, product requirements, and technician availability
Provide quotes and coordinate ordering of necessary service parts
Research parts and product-related questions to support customer requests
Maintain accurate customer records by updating files after every interaction
Process credit requests for warranty-related parts
Resolve customer concerns and complaints, collaborating with teams such as Sales, Fulfillment, and Technical Support as needed
Manage varying call volumes (typically higher on Mondays and during peak seasons)
Stable, full-time permanent position
Consistent weekday schedule—no weekends
Contract to Hire position based out of Auburn Hills, MI
Pay and Benefits... eligible benefits may include the following: Medical, dental & vision; 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D; for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave)

Commit to Serve Your City Year! (Full Pay/Benefits – Academic Mentor)

City Year

Sylvan Lake, MI 48320

Zen Educate

Lathrup Village, MI 48076

High school diploma obtained in the United States
6+ months experience supporting people with special needs (in any capacity), ideally child-focused experience
Applicants must have professional proficiency in English
US Work Authorization - Zen Educate cannot provide sponsorship for an employment visa or relocation assistance at this time
Comfortable being on your feet and moving around the classroom throughout the day
Able to lift up to 20 lbs and safely assist students when needed (kneeling, bending, quick response)