Commute Time
Date Posted
Title
Job Type
Benefits
Pay
527 Documentation Specialist jobs in Franklin,TN
Higher-Hire
FT Administrative Specialist - Work From Home
Back On Course Educational Services
Franklin, TN 37064
$23/hr
Remote
Higher-Hire
Administrative Assistant Specialist (FT - Work From Home)
Allstate
Franklin, TN 37064
$30.10-$45.13/hr
RemoteNo Experience
Higher-Hire
FT Customer Support Specialist - Work From Home
Finalsite
Franklin, TN 37064
$60,000/yr
Remote
Higher-Hire
Surgery Scheduling Specialist, Eye Clinic
Vanderbilt University Medical Center
Nashville, TN 37201
Higher-Hire
FT Administrative Support Specialist - 100% Work From Home
NoGigiddy
Franklin, TN 37064
$19-$26/hr
RemoteFlexible Schedule
New, Posted 1 day ago
Easy Apply
Client Retention Specialist
Wesley Group
Franklin, TN 37067
OnsiteHealth InsurancePaid Time OffRetirement Benefit
- Minimum of 3 years in a similar role with proven expertise in de-escalation, conflict resolution, and negotiation
- At least 1 year of hands-on experience with Salesforce
- At least 1 year of hands-on experience with Google Suite
- Excellent time management and multitasking skills
- Outstanding written and verbal communication skills
- A positive, professional attitude
- Flexibility and adaptability
- The ability to maintain a fair and objective mindset
- Composure and confidence when communicating with clients who are stressed, frustrated, or in an emotional state
- Own the escalation process — utilize the Escalation system in Salesforce to update, monitor, and manage all assigned escalations from start to resolution
- Be accessible and reliable by maintaining a consistent schedule that allows clients to book appointments in advance
- Do the homework — thoroughly research the history of each client dispute by reviewing recorded phone calls and detailed notes in Salesforce before engaging
- Lead with empathy and professionalism
- Drive continuous improvement by providing objective feedback on process improvement opportunities
- Collaborate across departments to coordinate transfers
- Communicate with clarity and fairness — deliver efficient, objective feedback to employees when situations warrant it
- Stay responsive — promptly address Slack messages, emails, and Salesforce correspondence
- Stay flexible — take on additional tasks and responsibilities as assigned
Higher-Hire
PT Customer Support Specialist - Work From Home
Cluely
Franklin, TN 37064
$25/hr
Remote
New, Posted 11 hours ago
Higher-Hire
Administrative Assistant - Full Time - Work From Home
Pfizer
Brentwood, TN 37027
RemoteNo Experience
Higher-Hire
Independent Scanning Specialist / Full-Time
Rdsolutions
Franklin, TN 37064
DiversityJobs
Accounts Payable Specialist
Staffmark Group
Franklin, TN 37068
$20/hr
What companies are hiring Documentation Specialist jobs in Franklin,TN?
- Back On Course Educational Services
- Allstate
- Finalsite
- Vanderbilt University Medical Center
- NoGigiddy
- Wesley Group
- Cluely
- Pfizer
- Rdsolutions
- Staffmark Group
- Back On Course Educational Services
- Allstate
- Finalsite
- Vanderbilt University Medical Center
- NoGigiddy
- Wesley Group
- Cluely
- Pfizer
- Rdsolutions
- Staffmark Group
What is the hourly salary range for Documentation Specialist jobs in Franklin,TN?
The hourly salary range is $19 - $45.13.
The hourly salary range is $19 - $45.13.
