With at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm.
We ask that team members be available to work 7 days a week.
Days off will rotate between weekdays and weekend days.
Pay Range: $20-$22 hourly
Starting Pay: $20/hr
At 3 Months: $20.50/hr
At 6 Months: $21/hr
In your first year, you can progress from $20/hr to $22/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Tuition reimbursement
Student loan repayment program!
Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
Professional Development: Extensive internal growth and professional development opportunities
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana).
Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English.
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
All applicants must pass a drug test and obtain a DOT Medical Card.
Must be at least 21 years of age and possess a valid driver's license.

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Customer Service Delivery Advocate

CARVANA

Minneapolis, MN 55407

$20/hr

~ 33 min OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

With at least 2 years of customer-facing experience
Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana).
This process may involve satisfying state-specific requirements.
Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
All applicants must pass a drug test and obtain a DOT Medical Card.
Must be at least 21 years of age and possess a valid driver's license.
Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana).
Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.