Data Center Operations Engineering Lead
On‑site operational owner for a critical data center location
Hands‑on, high‑impact role for a senior engineer
Own day‑to‑day operational health of the assigned data center site
Primary on‑site escalation point for operational, infrastructure, and facilities issues
Lead incident response, triage, escalation, and resolution
Coordinate with internal teams, vendors, colocation providers, and Facilities Operations Centers (FOC)
Infrastructure readiness for new site turn‑ups, expansions, and post go‑live stabilization
Inherit newly built lab or data center environments after buildout
Govern infrastructure changes including installs, upgrades, retrofits, and decommissions with appropriate change management and rollback planning
Maintain deep operational knowledge of critical systems: power distribution, cooling (air and liquid), networking, space, and rack density
Manage and track preventative maintenance schedules for power, cooling, network, and compute infrastructure
Monitor and manage site capacity (power, cooling, space, racks) and identify constraints and risks
Maintain accurate asset inventories and track lifecycle from deployment through decommissioning using DCIM tools
Develop, document, and continuously improve SOPs, runbooks, escalation workflows, and site readiness checklists
Lead ITIL‑aligned change management and operational governance processes
Track and report site‑level operational metrics; analyze trends to drive reliability and service improvements
Identify opportunities to automate operational tasks and improve tooling and visibility
Act as the local liaison between facilities, engineering, networking, security, capacity planning, and compliance teams
Ensure physical and logical access controls are enforced and compliant
Maintain audit readiness and support compliance efforts (e.g., SOC 2, ISO 27001, safety and regulatory certifications)
Manage relationships with vendors, service providers, and colocation partners, including SLAs and contracts
Experience with ITIL frameworks, change management, vendor SLAs, and compliance standards
Experience supporting high‑density or liquid‑cooled GPU, AI, or HPC environments
Prior ownership or leadership of data center compliance audits
Scripting or automation experience (Python, Bash, etc.) to improve operational efficiency
Strong operational judgment, prioritization, and organizational skills
Excellent written and verbal communication skills, including executive‑level incident communication
Ability to operate independently on‑site while collaborating with distributed teams and off‑site managers
Full onsite position in Santa Clara, CA
Pay range: $50.00 - $60.00/hr