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Member Service Associate

Levo Federal Credit Union

Sioux Falls, SD 57104

$16-$20/hr

~ 14 min Onsite

Reasoning Ability: Ability to deal with problems involving several concrete variables in standardized situations.
MSA1 training plan (in Performance Pro forms) is referenced.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos.
Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience.
Employee must be familiar with credit union robbery preparedness procedures.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Language Skills: Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing).
A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date.
Must complete ongoing sales and service training
Language Skills: Ability to write simple correspondence.
Reasoning Ability: Ability to research data and make accurate decisions.
Mathematical Skills: Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.