High School diploma or equivalent
5+ years of experience in a role combining administrative support and data and/or reporting responsibilities, or an equivalent combination of roles
Experience with or ability to learn reporting and visualization tools such as Power BI; openness to evolving tools, automation, and AI‑enabled capabilities to improve efficiency and insight.
Demonstrated ability to validate data, research exceptions, and communicate findings clearly in written summaries and presentation‑ready outputs

Applications Analyst/Epic HB Resolute

South Shore Health

West Roxbury, MA 02132

2+ years of directly-related business applications experience
Knowledge and experience with health care information systems or knowledge of processes and workflows common in physician practices across varied specialties combined with advanced computer skills
Understanding of current business practices and computing systems, interfaces and hospital and medical group practice standard software including computer systems and methods utilized in structuring and preparing input data for computer applications
Analytical and technical skills necessary to apply computer technology to resolve problems and/or increase operational efficiency of data processing systems
Demonstrates knowledge of clinical documentation and orders databases, data conversion models, workflows, master files, category lists, synonyms and preference lists
Proficiency in Microsoft Office including Word, Excel, Power Point, Visio required
Proficiency or certification in Epic HB or PB applications.