At least 1 year in a quality management role, with experience in ITSM, CMMI, ISO frameworks, audits, and assessments.
Excellent customer service skills to understand client's concerns and requirements
Data-driven and analytical mindset of service excellence and customer satisfaction
Proficient in Microsoft Office Suite (PowerPoint, Word, Excel, Visio, SharePoint and Adobe Acrobat Pro.
Proficient in analyzing data, metrics, and associated results and communicating effectively what the data is portraying and the meaning behind it to senior leaders
Working collaboratively in a complex environment and supporting performance, achievement and improvements
Ability to clearly document and explain ITSM processes
Skilled at working collaboratively in a complex environment and driving performance achievement and improvements
Excellent written and oral communication skills
Bachelor's degree and at least 1 year of related experience.
Ability to obtain a DHS EOD

Data Analytics Platform Engineer

BOOZ, ALLEN & HAMILTON

Arlington, VA 22201

Experience deploying platforms across cloud, on-premises and disconnected environments using Kubernetes or OpenShift
1+ years of experience designing data pipeline architectures for security operations, including log collection, normalization, enrichment and routing
1+ years of experience with defensive cyber operations, cybersecurity engineering or security platform architecture
Experience architecting detection engineering pipelines, threat hunting workflows or automated response capabilities
TS/SCI clearance
Experience with Windows or Linux administration activities
Experience in managing and administrating Apache Flink, Hue, Hive or Zepplin
Knowledge of Zero Trust principles, DoD and IC Cybersecurity frameworks and federal compliance standards
HS diploma or GED
3+ years of experience with data lake or analytics platforms such as Cloudera, Apache Iceberg or Snowflake