Prior supervisory experience preferred
1+ year of related experience
Ability to stand during entire shift, excluding meal and rest periods
High School diploma or equivalent education
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability to move and lift 55 pounds
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction

Assistant Guest Experience Manager

The Estate Yountville

Yountville, CA 94599

Excellent communication and customer service skills
Knowledge of hotel policies, procedures, and safety regulations
Flexibility to work varying schedules, including nights, weekends, and holidays
Attention to detail and problem-solving abilities
Ability to multitask and prioritize tasks effectively in a fast-paced environment
Minimum of 2 years of experience in front office operations, with supervisory experience preferred
Proficiency in hotel management software and Microsoft Office Suite
Bachelor's degree in Hospitality Management or related field preferred
Ability to lift and/or move up to 20 pounds occasionally (files, office supplies)
Ability to sit for extended periods of time while working at a computer
Strong leadership and interpersonal skills
Ability to stand and walk for extended periods of time, including during long shifts
Frequent use of hands and fingers for typing, data entry, and handling office equipment