Bilingual Personal Banker
Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
Evaluate customer relationships, new and existing account holders, to offer bank products and services
Follow established policies in accordance with the bank and the supervisor s direction
Accountable for the personal achievement of monthly new account production as assigned by upper management
Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
Receive cash and checks for deposit, verify amounts, and look for check endorsements
Examine cash carefully to guard against acceptance of counterfeit checks and identification
Enter transactions into computer and issue customer receipts
Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
Process western union wires and cash advances
Cross-sell bank services and products
Provide bank services to a diverse customer base, including a large Spanish speaking population
Regular and predictable attendance and punctuality
Approval limits will be based upon established authority levels
Required to stand or walk for extended periods of time dependent upon branch location
Ability to work in a high volume, stressful and noisy environment
Schedules are prepared based on business need and subject to change at any time
Operate a computer and other office machinery
Ability to lift up to 50 lbs.