Remote Call Center
Private Workspace: A quiet, dedicated workspace with no distractions.
Ergonomics: A comfortable desk setup with all necessary equipment.
Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed.
Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable.
Proven experience in customer support or technical assistance , ideally in a call center setting.
Strong verbal and written communication skills.
Problem-solving abilities with a flexible, adaptable approach to challenges.
Confidence in navigating multiple software tools and systems to resolve issues.
A self-motivated attitude with effective time management skills.

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City Year

Lafayette, LA 70595

Be a U.S. citizen or legal permanent resident (Authorization to work in the U.S. is not sufficient. Those with DACA status unfortunately are not eligible at this time)
Be 17-25 by July 1, 2025
Have a GED or high school diploma, some college experience, or college degree
Have served no more than three terms in an AmeriCorps state or national program*
Agree to and complete a background check
Be able to begin City Year by July/August 2025 (specific start date varies by location)