High School Diploma, GED, or equivalent
5+ years of customer service or sales support experience, preferably in manufacturing or a regulated product environment
Experience using ERP systems and customer service ticketing platforms
Strong verbal and written communication skills
Proficiency with Microsoft Office tools, including Excel, Outlook, Teams, Word, and SharePoint
Excellent organizational and time-management abilities
Ability to work independently while collaborating across teams
Comfortable working in a call-center-style environment
Typing speed of at least 40 words per minute with minimal errors

Operations Partner (PT)

See Rock City

Lookout Mountain, GA 30750

At least 1-year previous experience in facilities maintenance or related field and willingness to receive training
Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills
Ability to display a professional, engaging, and polite image to guests and team partners
Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team
Ability to read and understand operational documents
Ability to work effectively with a team in a fast-paced, efficient, environment
Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money
Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed
Required to regularly use hands and fingers. Ability to lift/move up to 80 pounds. Required to walk, stoop, kneel or crouch frequently. Must be able to stand regularly