Prior call center experience required
Typing speed of 40+ WPM preferred
Handle high-volume inbound calls for hospitals and medical offices
Triage calls by urgency, including routine requests and emergency situations
Page on-call staff and escalate urgent or critical needs
Support hospital after-hours communication (paging, dispatch, answering services)
Accurately document calls and update databases, schedules, and directories
Manage multiple systems/screens while maintaining speed and accuracy
Handle confidential patient information in compliance with privacy standards
Strong phone presence with clear, professional communication skills
Ability to multitask, follow scripts, and navigate multiple systems efficiently

Research Assistant

Hebrew SeniorLife

Boston, MA 02298

Bachelor's degree in a scientific discipline such as biology, psychology, neuroscience, or similar field, including relevant clinical or academic research experience
Must have access to a car and be able to travel locally within the Greater Boston area for study related activities.
General computer literacy required; experience with Windows, Word, and Excel.
Must have excellent interpersonal, written, and oral communication skills, both in person and over the phone.
Shows careful attention to details and compliance, especially in handling participant data and regarding participant confidentiality.
Must have familiarity with data collection and management.
Must have a working knowledge of the conduct of research protocols.

Medical Assistant, Certified - Family Practice - Medford

MelroseWakefield Healthcare

Medford, MA 02155

Costco

Everett, MA 02149

Swissport International AG

East Boston, MA 02128

High School Diploma or equivalent.
Valid driver's license.
Must be computer literate, and either possess or have the ability to learn Sabre and Microsoft applications such as PowerPoint, Excel, and Word.
Must be able to work in inclement weather.
High School Diploma and at least one-year certificate from a university, college or technical school, or six-months to one-year related experience; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety, operational, and procedural manuals.
Ability to write clear, concise reports and correspondence.
Ability to speak effectively before groups of people to include the airline customers, fueling company personnel, and the airport authority.