Provides friendly and efficient service in a timely manner to guests according to company policies, procedures, programs and performance standards.
Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene.
Greets guest in a courteous and respectable way when seated at station.
Welcomes guests immediate upon seating with a non-scripted greeting
Using acquired menu knowledge, offers menu suggestions, answers questions and anticipates guests' needs.
Deliver Hot Food – Check completed food orders for accuracy, appearance and temperature, deliver to the table immediately.
Deliver Perkins Service – Show a desire to please with your genuine hospitality, personality and specific suggestions at every step. Actively engage Guests who have concerns and remedy them. Ensure that each Guest is 100% satisfied with his/her dining experience.
Clean – Keep tables/station, pantry line area and dining room common areas clean. Complete assigned Perkins cleaning system duties.
Attends to any additional guests' needs or requests
Maintains dining area – pre-bussing, detailing etc.
Maintains cleanliness of his/her stations and pantry.
Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc.
Executes the service cycle and team responsibilities at all times. Ensures 100% guest satisfaction on every visit.
Communicates with Manager on Duty and coworkers regarding product/service deficiencies. equipment, safety problems. Etc.
Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.
Processes Orders
Writes guest check and/or operates POS equipment pursuant to company policies.
Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
Assists Team Members
Maintains service stations, garnish line, service bar and common areas of the restaurant
Restocks service station with glasses, tea, ice and plates
Restocks garnish line
Fills condiments
Sorts, polishes and rolls silverware
Cleans mirrors and artifacts
Runs food for all servers to ensure hot food is served hot
Maintains cleanliness of dining room, and pantry area.

SmartExplore AI is experimental.

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Panera Bread Company

Black Hawk, SD 57718

OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Minimum age: 18 years of age.
ServSafe certification (or ability to achieve certification).
This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities.
Any job offer for this position is conditional upon the results of a background check.
Ability to lift, carry, push, or pull objects 25 pounds.
Capability to stand and walk for up to 6 hours.
Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment.

SmartExplore AI is experimental.