1499 Call jobs in Texas

Minimum of 2 years of customer service experience in a fast-paced, high-volume environment
Strong computer literacy with proficiency in Microsoft Outlook, Word, and PowerPoint
Ability to navigate multiple systems while accurately documenting information
Excellent verbal and written communication skills, including strong grammar
Ability to interact effectively with customers, peers, and management
Demonstrated ability to de-escalate difficult situations, maintain professionalism, handle confidential information responsibly, and thrive in a changing call center environment
Positive attitude with a willingness to receive coaching, learn new skills, and continuously improve performance
Self-motivated, ambitious, and able to work independently while contributing to a team-oriented environment
Must be comfortable working in a virtual setting while onsite during training

Call Center Sales Representative I (Entry-Level)

MCI Careers

Killeen, TX 76543

Must be 18 years or older with a high school diploma or equivalent
Strong verbal and written communication skills
Typing speed of 20+ WPM
Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Familiarity with Windows operating systems
Dependable, punctual, and self-motivated
Skilled in conflict resolution, problem-solving, and negotiation
Customer-focused with empathy, patience, and responsiveness
Ability to multitask and manage time effectively
Team-oriented with a positive attitude
Comfortable in a fast-paced, evolving environment
Strong interpersonal skills and relationship-building ability
Must be authorized to work in the country where the job is based.
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.
Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening.
Job offers are contingent on drug screening results.
The employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.
The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.
The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.