Bachelor's degree in Business Administration, Operations Management, Automotive Technology, or a related field (preferred).
4+ years of experience in catastrophe hail repair operations, automotive repair management, or a related field.
Strong understanding of repair standards, insurance claims processes, and hail damage assessment.
Proven leadership experience in managing large teams in fast-paced environments.
Excellent communication and negotiation skills to manage relationships with Dealership, Body Shops, insurers, and repair teams.
Ability to analyze data, create reports, and implement operational improvements.
Proficiency in industry-related software and technology, including estimating software (CCC, Audatex, Mitchell).
Strong problem-solving and decision-making skills, especially in high-pressure situations.
Travel may be required up to 80%
All applicants being considered for employment must pass a pre-employment drug screening and background check

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2+ years of experience in backend engineering, AI automation, or complex systems integration
Proven ability to build and maintain production-grade software with modular separation (e.g., distinct services for data parsing, logic processing, and reporting)
Strong command of at least two major languages (e.g., Python, JavaScript, Go, or Java) and experience working with SQL databases
Practical experience building for live, non-mocked environments and handling multi-turn system interactions