Bachelor's degree in engineering, material science, chemistry, or manufacturing
5+ years of quality engineering experience in a regulated industry such as medical devices, pharmaceuticals, or biotechnology
Proven track record in producing technical documents, quality plans, KPIs, and managing risk within NCR and PFMEA frameworks
Extensive experience with ISO standards (ISO 9001, ISO 13485) and FDA regulatory guidelines (21 CFR Part 820 or Part 211)

Field Service Engineer II (TEM) Bay Area REMOTE

Thermo Fisher Scientific

San Jose, CA 95123

Proficiency in English required, additional languages beneficial
Proficiency with Microsoft Office and service management software
Ability to read and interpret technical documentation, electrical schematics, and system diagrams
Physical ability to lift up to 50 lbs. and work in laboratory environments
Demonstrated success achieving customer satisfaction goals
Ability to travel up to 75% within assigned territory
Excellent customer service and communication skills
Bachelor's degree in Electronics, Engineering, Physics, Chemistry, or related technical field OR equivalent combination of education and technical experience
Strong electronics and mechanical troubleshooting skills with the ability to diagnose issues to the component level
Strong organizational and time management capabilities
Experience diagnosing and repairing ultra-high vacuum systems and high voltage equipment
Strong analytical and problem-solving skills
Valid driver's license required
3+ years of hands-on technical experience installing, troubleshooting, repairing, and calibrating complex analytical instrumentation such as SEM, TEM, FIB, Ion Beam
Ability to effectively train customers on equipment operation and maintenance