Proficiency in English required, additional languages beneficial
Proficiency with Microsoft Office and service management software
Ability to read and interpret technical documentation, electrical schematics, and system diagrams
Physical ability to lift up to 50 lbs. and work in laboratory environments
Demonstrated success achieving customer satisfaction goals
Ability to travel up to 75% within assigned territory
Excellent customer service and communication skills
Bachelor's degree in Electronics, Engineering, Physics, Chemistry, or related technical field OR equivalent combination of education and technical experience
Strong electronics and mechanical troubleshooting skills with the ability to diagnose issues to the component level
Strong organizational and time management capabilities
Experience diagnosing and repairing ultra-high vacuum systems and high voltage equipment
Strong analytical and problem-solving skills
Valid driver's license required
3+ years of hands-on technical experience installing, troubleshooting, repairing, and calibrating complex analytical instrumentation such as SEM, TEM, FIB, Ion Beam, or similar systems
Ability to effectively train customers on equipment operation and maintenance

Owner-Direct National Account Sales Engineer

Upchurch

Libby, MT

5+ years of experience in Mechanical, Plumbing, or Electrical sales, retrofits, or related project management.
Valid driver's license with an insurable driving record.
Comfortable climbing ladders and lifting up to 50 lbs.
Travel expectations – Weekly as needed
Ability to climb ladders and work in rooftop environments with exposure to seasonal temperatures.
Proficient in Microsoft O ice and CRM tools.
Strong organizational and communication skills.
Clear verbal communication and active listening.
Working knowledge of Mechanical, Plumbing, or Electrical systems.
Fine motor skills for typing and handling small tools/materials.
Ability to work independently and manage time effectively.