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Member Service Officer

Levo Federal Credit Union

Sioux Falls, SD 57110

$20-$30/hr

Onsite

Reasoning Ability: Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Other Skills and Abilities: Must have the ability to make sound, confident decisions.
Must complete ongoing sales & service training.
Other Skills and Abilities: Must possess proven sales skills.
Language Skills: Ability to write reports, business correspondence, and procedure manuals.
Mathematical Skills: Ability to apply concepts of basic algebra and 10 key.
Language Skills: Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Six to twelve months related experience and/or training
Reasoning Ability: Ability to research data and make accurate decisions.
Computer Skills: knowledge of Contact Management systems; Internet software; Microsoft Excel Spreadsheet software and Microsoft Word Processing software.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
A MSO1 will also be required to shadow and cross train in the service center for at least 80 hours during (or prior to) their training period as well as two hours in both the Accounting and Collections departments.
Other Qualifications: A MSO1 will be required to complete a pre-determined list of functions and training (see MSO 1 Training Plan in Performance Pro Forms) within 18-24 months of their hire date.
High school diploma or general education degree (GED)
Equivalent combination of education and experience
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
Other Skills and Abilities: Must be able to read and understand credit reports.