3495 Associate jobs in Kannapolis,NC

Customer Service Representative

Adecco

Huntersville, NC 28078

Verify customer orders for accuracy and create fabrication/shop orders.
Equal Opportunity Employer/Veterans/Disabled
Courteously and accurately accept customer orders by phone, mail, and/or fax. Prepare written orders according to proper specifications.
Verify the customer has an approved credit application and sufficient credit limit for the order. Coordinate with Accounting on credit issues.
Military connected talent encouraged to apply
Pay Details: $25.00 per hour
Notify customers of delays or issues and escalate conflicts when necessary.
Promptly input orders in the computer system following ISO 9001-2000 guidelines.
Verify completed orders prior to shipping and escalate issues as needed.
Maintain accurate and up-to-date customer records.
Process Return Goods Authorizations (RGAs) and complete required documentation.
Provide pricing information using system knowledge.
Report customer concerns to the Sales Representative.
Determine "bricklaying" (calculation of pieces of plastic modular belting to construct final product) and appropriate pricing.

The Dorne Region

Charlotte, NC 28201

Insight Global

Mooresville, NC 28115

At&t

Charlotte, NC 28244

Support various customer inquiries, including technical issues
Location: Charlotte, North Carolina
Regular time type
Customer interactions (calls, chats, emails) in a fast-paced environment
40 hour per week schedule
Report to this work location
Accurately resolve issues related to service, billing, payments, and collections
Explain bills and product features clearly
Troubleshoot basic problems and seek higher support if needed
Build customer confidence and loyalty by resolving issues
Weekly hours: 40