Maintain accurate and up-to-date customer records
Courteously and accurately accept customer orders by phone, mail, and/or fax
Prepare written orders according to proper specifications
Verify customer orders for accuracy and create fabrication/shop orders
Verify the customer has an approved credit application and sufficient credit limit for the order
Customer service
Verify completed orders prior to shipping and escalate issues as needed
Notify customers of delays or issues and escalate conflicts when necessary
Primarily sedentary with occasional walking/standing
Process Return Goods Authorizations (RGAs) and complete required documentation
Frequent computer and phone use
Coordinate with Accounting on credit issues
Occasional reaching/stretching
Provide pricing information using system knowledge
Report customer concerns to the Sales Representative
Clear communication and vision required
Promptly input orders in the computer system following ISO 9001-2000 guidelines
"bricklaying" (calculation of pieces of plastic modular belting to construct final product) and appropriate pricing

Retail Associate - Hourly Plus Bonuses

GNC

Charlotte, NC 28278

Use of a computer up to 60% of the time throughout the day.
Sales Associated must be at least 18 years of age.
Ability to climb ladders, reach and bend.
Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
Frequent reaching and bending and twisting - below waist and above shoulders.
Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
Must be able to stand or walk for up to eight hours a day.
Work in temperatures ranging from 50 - 85 degrees - especially in our stock room areas.