This position has a starting pay range of $12.00 to $12.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Able to work a flexible schedule to support business needs
Capable of lifting heavy objects with or without reasonable accommodation
Promotes credit and loyalty programs
Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
Adheres to all labor laws, policies, and procedures
Participates in safety awareness and maintains a safe environment
May be cross-trained to work in multiple areas of the store in order to support the needs of the business
Role models established customer experience practices with internal and external customers
Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
Provides and accepts recognition and constructive feedback
Supports and participates in store shrink reduction goals and programs
Accurately processes and prepares merchandise for the sales floor following company procedures and standards
Initiates and participates in store recovery as needed throughout the day
Adheres to all operational, merchandise, and loss prevention standards
Possesses excellent customer service skills
Capable of multi-tasking
Capable of responding appropriately to changes in direction or unexpected situations
Works effectively with peers and supervisors
Retail customer experience preferred

SmartExplore AI is experimental.

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Retail Customer Service Associate

FedEx Office

Franklin, TN 37064

~ 56 min Onsite

High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

SmartExplore AI is experimental.