Have a proven ability to lead operations, preferably in a high-volume, customer-focused service environment.
Share our commitment to a sales-driven culture, and have previously led and trained teams to promote sales initiatives through superb customer service.
Have a talent for optimizing team performance, coaching and developing team members to achieve their best.
Understand how to engage in sales and marketing strategies to drive customer growth and improve a site's online reputation.
Are skilled at adapting quickly to changing business needs, including flexing labor during peak times and ensuring the team is always prepared for success.
Have excellent communication skills and can lead cross-functional teams (including contracted services and technical support) to work collaboratively toward operational goals.
Are experienced in managing and resolving damage claims, overseeing procurement of site supplies, and maintaining high standards for site condition.
Have a leadership philosophy that emphasizes empowering team members, rather than micromanaging responsibilities.
Are passionate about community engagement and representing the company in local outreach and marketing efforts.
Are driven to maintain a high standard of customer service and have a track record of building and leading strong, cohesive teams.
Collaborated with your team to ensure supplies and parts were properly managed and replenished.
Flexed labor schedules dynamically to accommodate periods of high demand, optimizing site performance.
Worked closely with technical support teams to address and resolve operational challenges.
Played a key role in recruiting new team members, ensuring the site was fully staffed with top talent.
Led initiatives to improve the site's online reputation by encouraging positive Google reviews and engaging with customers.
Represented the company at local events, fostering community relationships and driving brand awareness.
Managed and resolved damage claims, ensuring swift and fair resolutions.
Implemented targeted sales and marketing strategies, increasing local customer traffic and growing membership.
Maintained a site that was consistently in “show-ready” condition, ensuring every customer's experience was exceptional.

SmartExplore AI is experimental.

Gun Customer Service - Part Time

SCHEELS

Fargo, ND 58103

New, Posted 13 hours ago

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Full Stack Developer

Outlier

Fargo, ND

$50/hr

Remote

2+ years of experience in backend engineering, AI automation, or complex systems integration
Proven ability to build and maintain production-grade software with modular separation (e.g., distinct services for data parsing, logic processing, and reporting)
Strong command of at least two major languages (e.g., Python, JavaScript, Go, or Java) and experience working with SQL databases
Practical experience building for live, non-mocked environments and handling multi-turn system interactions
Outstanding attention to detail and the ability to provide clear, high-density technical feedback on complex system behaviors
This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence.

SmartExplore AI is experimental.

New, Posted 1 day ago

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