8+ years of experience in pre-sales, solution engineering, estimation, or system design within IT infrastructure and/or physical security
Strong skill in video surveillance, access control, and supporting network infrastructure
Solid understanding of:
Network switching, routing, and wireless connectivity
Server and cloud-based infrastructure
Physical layer infrastructure (fiber, copper, pathways)
Proven ability to engage directly with clients, lead discussions, and translate business needs into technical solutions
Exceptional technical writing skills with the ability to clearly document requirements for engineering and estimation teams
Ability to interpret and respond to RFPs, construction drawings, and technical specifications
Strong communication, presentation, and interpersonal skills
High attention to detail with strong organizational and problem-solving abilities
Ability to manage multiple opportunities and deadlines in a fast-paced environment
Proficiency in Microsoft Word, Excel, and Outlook
Local travel to client sites will be required

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Customer Service Call Center

Adecco

El Segundo, CA 90245

$24-$25/hr

~ 23 min OnsiteBilingual PreferredHealth InsurancePaid Time OffRetirement Benefit

Adecco is seeking professional and detail-oriented Customer Support Representatives to support a high-volume contact center located onsite in El Segundo
This role is focused on customer support and case-related services related to legal settlements
Representatives will support customers through inbound and outbound communication while maintaining professionalism, empathy, accuracy, and confidentiality
Handle inbound and outbound customer interactions professionally and efficiently
Assist customers with account inquiries, settlement-related questions, and general support needs
Accurately document customer interactions and case details
Navigate multiple systems and applications simultaneously
Maintain confidentiality and professionalism when handling sensitive information
Meet productivity, quality, and service-level expectations
Follow established workflows, scripts, and compliance procedures
Demonstrate strong listening, problem-solving, and de-escalation skills
Previous call center, customer service, or contact center experience preferred
Strong verbal and written communication skills
Comfortable working in a fast-paced, metrics-driven environment
Strong computer navigation and multitasking abilities
Ability to type and document information accurately
Ability to work independently in a remote environment
Professional demeanor with strong attention to detail
Reliable high-speed internet connection
Comfortable using multiple computer systems and applications
Computer literacy assessments
Typing/data entry assessments
Customer service simulations
Communicate clearly and professionally
Demonstrate empathy and patience
Thrive in structured environments
Have strong critical thinking and problem-resolution skills
Can adapt quickly to new processes and technology
Bilingual Spanish is a plus
Pay Details: $24.00 to $25.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan
Our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements