Answer inbound calls
Interact with operations/store personnel to resolve issues
Analyze issues
Mental alertness and adaptability to office and field area work routines
Perform any other related duties as required or assigned
Instruct callers on solution or escalate to appropriate department
Assist as needed
Respond to various media forms
Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience
Follow up on escalated issues
Provide direct customer support involving the use of the company's mobile app and website
On-site role
Report all issues in a timely manner
Provide escalated point of contact for field personnel or other departments
Recognize and reward peer performance
Follow up on accurate and timely ticket resolution
Maintain good working relationship with peers, management and other departments
Respond to email

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New, Posted 4 hours ago

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Security Officer Unarmed Driver, Security Clearance

Allied Universal

Camden, AR 71701

$17/hr

No ExperienceRetirement Benefit

New, Posted 11 hours ago

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Security Officer Armed - Security

CHRISTUS Health

Atlanta, TX 75551

Onsite

Expandable Baton training, defensive tactics training, firearms training, weapon qualification, and firearms retention training must be completed prior to letter of authorization to carry is issued
For New Mexico positions:
Candidates must maintain an acceptable driving record to meet CHRISTUS Health standards for positions requiring driving. An unacceptable record includes, but is not limited to:
* One or more chargeable accidents within a 12-month period. Chargeable means the driver is determined to be the primary cause of the accident.
* Until the pocket card is received, the licensee must carry proof of ACTIVE status (e.g., screenshot or printed copy from TOPS) while on duty.
Full Time
In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.
BLS required within 60 days of hire
High School Diploma or its equivalent required
* Contributing factors such as weather or mechanical issues will be considered.
For Louisiana positions:
For Texas positions:
Verbal De-escalation training must be completed within 60 days of hire
* New hires who have completed the TDPSPSB security commission course must obtain their commission prior to hire.
* One or more moving violations within a 12-month period.
* If the license status is ACTIVE in TOPS and the pocket card has not yet been received, the licensee may begin working.
* Officers may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security to carry a CHRISTUS Health-assigned weapon.
* Violations include any ticket, charge, or other law enforcement proceeding related to these, as well as independent evidence of violations deemed relevant by CHRISTUS Health Security.
6PM - 6AM 12 HR Shift
Successful completion of all pre-employment and post offer assessments to include the Minnesota Multiphasic Personality Inventory -2 (MMPI-2-RF-PCIR); the California Psychological Inventory (CPI); the Police and Public Safety Selection Report (PPSSR); the Personal Experience Inventory (PEI) and a clinical interview by a third personal psychologist
Valid Driver's license required
Minimum two (2) years of armed security experience (may substituted by Honorable Military Service) preferred
Will be required to take random drug test screening
* Must hold an active Level 3 Commission with the Texas Department of Public Safety Private Security Bureau (TDPSPSB).
* Any combination of accidents and/or moving violations.