Must be willing to relocate temporarily to Mexico, Brazil or Germany for on-the-job training for a period of 3 months based on the proficiency in the area of training. Appropriate relocation support and compensation will be provided.
High school degree or equivalent with relevant technical training/experience.
Must also be able to read, write, understand, and follow verbal and/or written instructions in English.
Applicant must be able to obtain and maintain Fork Truck License and a Critical Lift level crane license and certification for working in heights.
Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization.
Successful applicants must be able to pass standard hearing, vision, and pulmonary function tests.
Applicant must be able to obtain Keys certification test on reading and writing and Blueprint reading test offered by local community colleges

Temporary Stock Support

24 Seven Talent

Charlotte, NC 28201

Customer Service Representative

Adecco

Huntersville, NC 28078

Maintain accurate and up-to-date customer records
Courteously and accurately accept customer orders by phone, mail, and/or fax
Prepare written orders according to proper specifications
Verify customer orders for accuracy and create fabrication/shop orders
Verify the customer has an approved credit application and sufficient credit limit for the order
Customer service
Verify completed orders prior to shipping and escalate issues as needed
Notify customers of delays or issues and escalate conflicts when necessary
Primarily sedentary with occasional walking/standing
Process Return Goods Authorizations (RGAs) and complete required documentation
Frequent computer and phone use
Coordinate with Accounting on credit issues
Occasional reaching/stretching
Provide pricing information using system knowledge
Report customer concerns to the Sales Representative
Clear communication and vision required
Promptly input orders in the computer system following ISO 9001-2000 guidelines
"bricklaying" (calculation of pieces of plastic modular belting to construct final product) and appropriate pricing