3+ years clinical healthcare related experience
Proven leadership ability
Ability to travel throughout the hospital
Strong public speaking skills and demonstrated ability in presenting to a variety of co-workers, including physicians, clinicians, administrators, and support staff
Excellent organizational, interpersonal, and analytical skills. Effective change agent.
Knowledge of the internet, evidence-based medicine, analytical skills and good clinical inquiry and investigational aptitude
Self-directed and able to perform independently with minimal oversight
Bachelor's degree
Excellent written and oral communication skills
Knowledge of complex hospital and healthcare systems, processes and quality/performance improvement
Proficiency in MS Office (Word, Excel, and PowerPoint)
Strong public speaking skills and demonstrated ability in presenting to a variety of co-workers, including physicians, clinicians, administration, and support staff
Attention to detail and accuracy

Customer Care Agent

Adecco

El Dorado, AR 71730

Answer inbound calls
Interact with operations/store personnel to resolve issues
Analyze issues
Mental alertness and adaptability to office and field area work routines
Perform any other related duties as required or assigned
Instruct callers on solution or escalate to appropriate department
Assist as needed
Respond to various media forms
Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience
Follow up on escalated issues
Provide direct customer support involving the use of the company's mobile app and website
On-site role
Report all issues in a timely manner
Provide escalated point of contact for field personnel or other departments
Recognize and reward peer performance
Follow up on accurate and timely ticket resolution
Maintain good working relationship with peers, management and other departments
Respond to email