Answer inbound calls
Interact with operations/store personnel to resolve issues
Analyze issues
Mental alertness and adaptability to office and field area work routines
Perform any other related duties as required or assigned
Instruct callers on solution or escalate to appropriate department
Assist as needed
Respond to various media forms
Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience
Follow up on escalated issues
Provide direct customer support involving the use of the company's mobile app and website
On-site role
Report all issues in a timely manner
Provide escalated point of contact for field personnel or other departments
Recognize and reward peer performance
Follow up on accurate and timely ticket resolution
Maintain good working relationship with peers, management and other departments
Respond to email

Assistant Scheduler

Mercer Mass Timber

Conway, AR 72035

Mail Handler - No Experience Needed

Postal Job Connect

North Little Rock, AR 72116

Crye-Leike

Conway, AR 72034

Oath

Fayetteville, AR 72702

Belcan

Alexander, AR 72002

Manpower Group

Batesville, AR 72501

Basic computer skills using Microsoft Word, Excel, and Outlook software.
Able to work O.T. as required based on business demands.
Excellent hand-eye coordination with proficiency in operating technical machinery.
Familiar with basic knowledge of mowers.
The ability to stage materials from inbound, organizing, production, and shipments.
The ability to come to work on time and consistently will be necessary for continued employment.