High school diploma or equivalent (college/university degree helpful not required)
Ability to lift up to 10 lbs. and move up to 50 lbs.
Demonstrates superior customer service techniques and experience with problem/ complaint resolution

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Personal Banker

First Convenience Bank

Houston, TX 77084

OnsiteBilingual Preferred

Schedules are prepared based on business need and subject to change at any time
Personal Banker
Follow established policies in accordance with the bank and the supervisor s direction
Enter transactions into computer and issue customer receipts
Provide bank services to a diverse customer base, including a large Spanish speaking population
Approval limits will be based upon established authority levels
Receive cash and checks for deposit, verify amounts, and look for check endorsements
Cross-sell bank services and products
Operate a computer and other office machinery
Ability to lift up to 50 lbs.
Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
Process western union wires and cash advances
Regular and predictable attendance and punctuality
Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
Accountable for the personal achievement of monthly new account production as assigned by upper management
Examine cash carefully to guard against acceptance of counterfeit checks and identification
Required to stand or walk for extended periods of time dependent upon branch location
Ability to work in a high volume, stressful and noisy environment
Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit