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Tropical Smoothie Cafe - Shift Leaders (FL203)

DYNE HOSPITALITY GROUP

Jacksonville, FL 32224

Onsite

Tropical Smoothie Café
Shift Leaders (FL203)
Work Week: Flexible hours are available
Able to work starting at 5:00 AM or until midnight if required, based on café hours and availability
Duties/ Responsibilities: Assist in inventory training, when necessary.
Duties/ Responsibilities: Drive brand values and standards through all training and development activities.
Duties/ Responsibilities: Assist with the coaching, training, and development of management and crew members.
Duties/ Responsibilities: Assist with hiring & staffing needs while focusing on the critically under-staffed cafes.
Duties/ Responsibilities: Provide support for any new software rollouts and training.
Duties/ Responsibilities: Ensure team member training programs are executed per TSC & DYNE standards.
Duties/ Responsibilities: Interacts with crew members, customers, and vendors using DYNE's core values
Duties/ Responsibilities: Delivers “Unparalleled Hospitality” to each customer that visits our cafe.
Duties/ Responsibilities: Knowledgeable and proficient in each position within the cafe.
Duties/ Responsibilities: Successfully completed the Cafe Basics and Certified Trainer Program.
Duties/ Responsibilities: Ensures each station is operating to Tropical Smoothie Cafes standards.
Duties/ Responsibilities: Trains and coaches crew members during each shift to ensure brand standards are upheld.
Duties/ Responsibilities: Uses tools to accomplish goals, manage labor and control inventory using MyInventory.
Duties/ Responsibilities: Performs any additional tasks necessary to run the cafe.
Required Skills/Abilities: Excellent verbal and written communication skills
Required Skills/Abilities: Excellent management and supervisory skills.
Required Skills/Abilities: Strong working knowledge of Excel and Word, and ability to learn to use other computer software programs
Required Skills/Abilities: Must have strong mathematical, analytical and problem solving skills
Required Skills/Abilities: Must be able to read, understand and follow instructions
Physical Requirements: Continuous standing and walking throughout the duration of each shift.
Physical Requirements: Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash.
Physical Requirements: Constant face-to-face interactions with crew members and customers.
Physical Requirements: Safely navigate in a fast-paced cafe environment.
Physical Requirements: Ability to multi-task and remain positive in sometimes stressful working conditions.
Physical Requirements: Frequent walking, standing, bending, stooping, overhead reaching and stretching.
Physical Requirements: Lifting no greater than 50 pounds.