604 Associate Customer Service jobs in West Orange,NJ

Customer Service Associate

Wawa

Little Ferry, NJ 07643

~ 27 min OnsiteFlexible ScheduleEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Must be 16+ years old with reliable transportation.

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Mobile Associate, Store in Store, Bilingual, Preferred | Spanish, Retail Sales

T-Mobile

Union, NJ 07083

$20/hr

~ 15 min OnsiteChildcare AssistanceEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

High School Diploma/GED (Required)
At least 18 years of age
Legally authorized to work in the United States
Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations
They are ambassadors who create energy and excitement around our products and services
They are obsessed with the connected world and thrive in a high-traffic environment
They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions
Proactively engages with a broad range of customers in a highly-traffic retail environment
You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions
You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services
Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources
Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times
You will continuously learn and improve your skills to provide the best possible experience for our customers
Partner with nearby store locations to properly/fully on-board customers
Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures
Carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager
You are passionate, friendly, and engaging with customers
You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction
You are committed to providing exceptional service, and to exceeding customer expectations
You will proactively reach out to potential customers to further drive sales activity in your location
You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers
You will have the ability to perform price overrides for our specialty offers specific to National Retail
Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing
Education and Work Experience
6 months of customer service and/or sales experience, Retail environment preferred
Knowledge, Skills and Abilities
Coaching (Required)
Communication (Required)
Consultative Selling (Required)
Customer Communications (Required)
Customer Education (Required)
Customer Engagement (Required)
Customer Needs Identification (Required)
Customer Referrals (Required)
Customer Satisfaction Management (Required)
Customer Service (Required)
Leadership (Required)
Product Knowledge (Required)
Relationship Building (Required)
Sales (Required)
Sales Prospecting (Required)
Sales Techniques (Required)

SmartExplore AI is experimental.

New, Posted 18 hours ago

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Customer Service Specialist

Sherwin-Williams

Moonachie, NJ 07074

~ 29 min OnsiteBilingual Preferred

Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a valid, unrestricted Driver's License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

SmartExplore AI is experimental.

New, Posted 7 hours ago

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Sales Associate

Hudson Technologies

Woodcliff Lake, NJ 07677

~ 38 min Onsite

Currently pursuing a degree in Business or communications

SmartExplore AI is experimental.

New, Posted 17 hours ago

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Community Associate

Cherokee Federal

New York, NY 10023

$24.04/hr

~ 33 min OnsiteBilingual PreferredHealth InsuranceRetirement Benefit

Bachelor's degree or relevant social services experience with people who are vulnerable and have experienced significant trauma.
Must pass pre-employment qualifications of Cherokee Federal
Basic understanding of immigration laws and procedures
Solid understanding of trauma and experience delivering trauma-informed services
Crisis intervention experience
Knowledge of immigration laws and regulations
Understanding of child development and child welfare

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Customer Service, Sales Support Team

Skurnik Wines & Spirits

New York, NY 10025

~ 33 min Onsite

2 years' experience in wine or spirits industry: restaurant, retail, wholesale
Knowledge of major wine regions, producers and grape varieties
Effective communication skills
Computer proficiency
Microsoft: Outlook, Word, Excel
IOS devices and applications
Internet navigation

SmartExplore AI is experimental.

Store Cleaning Associate

HomeSense

East Hanover, NJ 07936

$15.92-$16.42/hr

~ 17 min OnsiteFlexible ScheduleChildcare AssistanceEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Physical stamina to perform cleaning tasks and run floor buffer and scrubber
Capable of lifting heavy objects with or without reasonable accommodation
Able to work a flexible schedule to support business needs
Standout colleague, working effectively with peers and supervisors
Able to respond appropriately to changes in direction or unexpected situations
Strong communication skills: verbal and written. Listens and responds appropriately
Excellent customer service skills
Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.)
Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer
Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms
Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End)
Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies
Participates in safety awareness maintains a safe environment
Supports and responds to all Front End coverage needs
Adheres and upholds merchandising philosophy and signage standards
Initiates and participates in store recovery as needed throughout the day
Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction
Communicates accurately and effectively with management and Associates
Cross-trained to work in multiple areas of the store in order to support the needs of the business

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Customer Service Professional - US

nsKnox

New York, NY 10060

~ 33 min OnsiteBilingual Preferred

Proven experience in customer service or a similar customer-facing role
Extensive customer service skills, with experience managing a high-volume of incoming phone calls and email communications from vendors
Exceptional communication and interpersonal skills
Problem-solving mindset
Team player with a collaborative and proactive approach to work
Demonstrated capacity to handle a substantial workload and prioritize tasks effectively

SmartExplore AI is experimental.

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