491 Crime Analyst jobs in West Memphis,AR

Wheeler Staffing Partners

Southaven, MS 38671

Conway Services Heating & Cooling

Cordova, TN 38018

Bachelor's Degree in accounting or a related discipline and minimum of 5 years of general accounting experience are required.
Knowledge of Generally Accepted Accounting Principles (GAAP) is required.
Intermediate or expert proficiency using Microsoft Office products, MS Word, Excel, and Outlook are required.
Knowledge of computerized accounting systems to include word processing, spreadsheet software and integrated ERP/ accounting systems.

First Horizon Bank

Memphis, TN 38118

3+ years of experience supporting a digital customer platform, preferably within banking or treasury management
Location: On Site in Memphis, TN; Birmingham, AL; New Orleans,LA; Charlotte, NC; Raleigh, NC or Dallas, TX
Weekly Schedule: Monday- Friday, 9am-5pm
Serve as a main technical point of contact for First Horizon's commercial online banking platform; includes production support and research for level 2 support escalations
Coordinate implementation of new integrations with Enterprise Architecture, vendors and other IT teams
Lead collaboration efforts with relevant product, SME, or technical teams to diagnose and resolve complex platform issues, including data transmission errors, access problems, and transaction discrepancies
Track, prioritize, and document support tickets to ensure accountability and timely solutions
Create and maintain documentation for troubleshooting guides, FAQs, and knowledge base resources
Execute continuous improvement of performance and monitoring on the platform
Automate manual processes and optimize existing architecture
Familiarity with user access management, platform integrations, and security protocols
Proficient in ticketing systems, documentation tools, and remote troubleshooting
Experience working within Agile methodologies