200 Chat Agent jobs in Strafford,MO

Master's degree in Counseling, Social Work, or a related mental health field required
Minimum of 2–3 years of behavioral health experience required
Strong verbal, written, and interpersonal communication skills
Ability to effectively assess, understand, and communicate complex behavioral health situations
Strong crisis intervention and problem-solving abilities
Working knowledge of behavioral health conditions, treatment programs, insurance processes, and community resources
Ability to provide compassionate support while maintaining professional boundaries
Proficiency with telephone communication, documentation systems, and data entry
Follow infection prevention, patient safety, and hospital safety protocols
Adhere to patient rights standards and organizational policies
Exercise sound judgment and make independent decisions in both routine and complex situations
Ensure effective communication and handoff of patient information to covering staff and on-call team members

Great Southern Bank

Springfield, MO 65802

Amazon

Billings, MO 65610

FedEx Logistics

Springfield, MO 65804

HS Diploma or GED required
Minimum of 6 months work experience preferred
A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment
Excellent communication skills, verbal and written
Organizational Skills
Inter-personal skills
Problem solving skills
Handle high volume of work
Handle time sensitive work
Ability to work independently with minimum supervision
Ability to use multiple systems and reference material
Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments
HYBRID - Job will require onsite training or work until productivity and accuracy standards are met. Thereafter, work from home options will become available
Candidates must reside within 50 miles of 2808 S Ingram Mill Rd Springfield, MO