258 Chat Agent jobs in Springfield,MA

Bachelor's degree in computer science, information systems, data analytics, or a related field, or equivalent professional experience.
5+ years of experience in business intelligence, data analytics, or a closely related field.
Strong SQL skills and hands-on experience with data warehouse platforms (Snowflake preferred).
Experience designing and building Tableau dashboards and data visualizations.
Experience with CRM systems and fundraising or advancement databases.
Investigative mindset — moves from a business question to a line of inquiry to a finding, and knows when a number warrants a deeper look.
Demonstrated habit of documenting logic and methodology so others can trace and reproduce the work.
Active user of AI tools (such as Claude, ChatGPT, Copilot, or Cortex) as part of analytical and documentation workflows.
Strong analytical and problem-solving skills, with a track record of reconciling data to trusted sources.
Excellent written and verbal communication skills; comfortable translating data findings for both technical and non-technical audiences.
High degree of integrity, demonstrating respect for individuals at every level of an organization.
Ability to work effectively both independently and as a member of a team.

Globe Life Virtual Sales

Springfield, MA

Medzoomer

Indian Orchard, MA 01151

Conduent Commercial Solutions, LLC

Springfield, MA 01119

Must have a High School Diploma or General Education Degree (GED).
Must be at least 18 years of age or older.
Must have reliable transportation.
Must be able to pass a criminal background check that includes a credit check and fingerprint scan.
Must be able to pass a required Drug Screening
Must be able to pass typing test 25 wpm or more
Must be proficient in Microsoft programs such as OUTLOOK and TEAMS
Must be eligible to work in the United States.
Employees may periodically lift boxes up to 20lbs and/or move with use of carts or pallet jacks if needed.
Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations.