Bachelor's degree in Business, Engineering, Automotive Technology, or a related field.
3+ years of experience in operations, customer support, technical support, automotive, transportation, fleet services, or a related industry.
Experience evaluating operational performance, identifying trends, and implementing process improvements.
Technical exposure to automotive, diesel, transportation, fleet, heavy equipment, maintenance, engineering, or related industries.
Experience working in a fast-paced support center, service center, or operations environment.
Strong Microsoft Office skills, including Excel, PowerPoint, and Word.