Customer service experience involving issue resolution and customer support.
Strong computer proficiency with the ability to navigate multiple applications and systems simultaneously.
Salesforce experience, particularly in case management and web-based customer support.
Experience in order management, order processing, or customer operations roles.
Experience supporting customers through ticketing, case management, or email-based service environments.
Experience in logistics, supply chain, manufacturing, transportation, distribution, automotive, or dealer support organizations.
Bachelor's degree completed or in progress.
Experience working in environments that require strict adherence to detailed procedures and standard operating processes.