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Director Client Support Remote

Pasadena,CA

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1951 Director Client Support Remote jobs in Pasadena,CA

Featured Opportunity

Customer Service Representative

Fair Opportunity For Change - Los Angeles, CA

Fair Opportunity For Change - Los Angeles, CA

Customer Service Representative
$25-$31/hr
~ 21 min OnsiteHealth InsurancePaid Time OffRetirement Benefit
New, Posted 7 hours ago
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Executive Support Specialist - DSL

EPIC Healthcare

Los Angeles, CA 90079

New, Posted 21 hours ago
Easy Apply
Wellness Coordinator - Part-Time

Hydration Room

Pasadena, CA 91106

OnsiteFlexible ScheduleHealth InsurancePaid Time OffRetirement Benefit

  • High school diploma or equivalent required
  • 2+ years of experience in a high-volume patient or customer service environment
  • Schedule flexibility between 8:00am – 8:00pm
  • Availability to work a minimum of one weekend shift per week
  • Commitment to work at all listed locations
  • Physical Requirements: Ability to sit at a desk for prolonged periods while supporting patients, answering calls, and completing work on a computer
  • Physical Requirements: Ability to stand for prolonged periods of time if needed
  • Physical Requirements: Must be able to traverse the entire facility
  • Physical Requirements: Must be able to lift up to 15 pounds at times
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New, Posted 12 hours ago
Youth Development Specialist

Confidential

South Pasadena, CA 91030

Recommended
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Relationship Manager II

City National Bank

Los Angeles, CA 90011

$71,869-$114,797/yr
~ 21 min OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • Bachelor's Degree or equivalent
  • Minimum 5 years of direct sales experience required.
  • Minimum 5 years of experience in a financial institution required.
  • Must be in good standing under “The Secure and Fair Enforcement for Mortgage Licensing Act of 2008” (Safe Act) and must be registered/licensed with the “Nationwide Mortgage Licensing System and Registry”; or must be able to be registered under the Safe Act.
  • Must be registered/licensed with the “Nationwide Mortgage Licensing System and Registry”.
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New, Posted 21 hours ago
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Community Manager

WSH Management

Los Angeles, CA 90001

$28/hr
~ 21 min OnsiteHealth InsurancePaid Time OffRetirement Benefit

  • Position Type: Full Time
  • Job Shift: Day
  • Conducing move-ins, move outs, transfers, unit inspections, tax credit certifications, and annual recertification's
  • Day-to-day operations, including property occupancy, weekly and monthly reports, the consistent implementation of community policies, accounts receivable and payable, and preparing the annual budget
  • Supervising and developing employees
  • Self-motivated
  • Have strong attention to detail
  • Problem-solving abilities
  • Pay: $27.00–$28.00 per hour
  • Schedule: Full-time (40 hours per week), Monday–Friday, 8:00 AM–5:00 PM
  • Rent-free on-site 1 BDRM apartment to live at Central Ave Apartments
  • Medical, Dental, Vision, Life Insurance; 401(k) with employer match
  • Paid vacation and 15 paid company holidays
  • Oversee day-to-day property operations, ensuring consistent implementation of community policies and compliance standards
  • Prepare and submit weekly and monthly reports, and support the development of the annual operating budget
  • Manage accounts receivable and payable, including rent collection/processing and timely submission of payables
  • Supervise and delegate tasks to the Maintenance Technician; monitor work orders, unit turns, and property upkeep
  • Perform administrative functions such as move-in/move-out processing, resident file management, and applicant interviews from the waiting list
  • Support residents through the recertification process and address resident concerns in a timely, professional manner
  • Train and onboard new staff while fostering a positive, collaborative team culture
  • Monitor community appearance and ensure maintenance issues are addressed promptly
  • Maximize occupancy, minimize lost rent, and ensure the property operates in the owner's best interest
  • Carry out additional duties as assigned to support departmental and company objectives
  • Demonstrate ability to understand financial goals, operate asset in owners' best interest in accordance with Policies & Procedures Manual
  • Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.)
  • Daily review of property Yardi dashboard
  • Review all vacant and available units to ensure timely move ins
  • Prepare annual budgets and income projections in a timely and accurate manner
  • Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner
  • Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing Laws and Company guidelines
  • Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance
  • Ensure that invoices are accurately processed for approval and payment by Corporate office, manage petty cash and all funds
  • Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy, and move in
  • Utilize marketing strategies to secure prospective residents
  • Confirm that leasing staff techniques are effective in qualifying and securing future residents
  • Confirm that leasing staff gather information about market competition in the area and file
  • Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others
  • Represent the company in a professional manner at all the times
  • Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow
  • Working knowledge of California landlord/tenant law, and common procedures and notices
  • Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis
  • Ensure current resident files are properly maintained and in required order
  • Ensure all administrative paperwork is accurate, complete and submitted on a timely basis
  • Ensure compliance with all applicable affordable housing programs
  • Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities
  • Conduct quarterly Resident Meetings
  • Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management
  • Participate in resident social service programs and/or coordinate resident activities program
  • Develop and/or implement resident retention programs
  • Ensure distribution of all company or community-issued notices
  • Consistently implement policies of the community
  • Daily review of all emails and respond as necessary within 24 hours
  • Consistently use successful techniques and company directives to screen, hire, orient and train new personnel
  • Ensure efficiency of staff through ongoing training, instruction, counseling and leadership
  • Plan weekly/daily brief meeting with staff to review schedules, work order status and assignments
  • Coordinate maintenance schedule and assignments with Maintenance Supervisor
  • Administer action plans consistently, and on a timely basis with performance problems
  • Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary
  • Provide support to staff to encourage team work and lead as an example in creating a harmonious environment
  • Ensure all administrative processes involving personnel are handled on a timely basis
  • Maintain community appearance and ensure repairs are noted and completed on timely basis
  • Assure quality and quantity of market ready apartments
  • Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance
  • Ensure that service request procedures are followed are recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and satisfaction follow up
  • Learn and ensure compliance with all company, local, state and federal safety rules
  • Ensure that unsafe conditions are corrected in a timely manner
  • Direct staff to follow a “safety first” principle
  • College degree preferred
  • Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
  • Minimum of 2 years on-site as an Assistant Community Manager; will consider 3 years supervisory experience in a customer service related business with appropriate certification(s) and/or prior experience as Community Manager
  • Affordable housing or permanent supportive housing experience required
  • Achieve Fair Housing certification prior to interaction with prospects or residents
  • Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel, Outlook as well as property management software applications
  • Must possess a valid Driver's License, reliable transportation and current auto insurance coverage as this position may require some driving for company business
  • Knowledge of OSHA laws and regulations
  • Participate in training to comply with new projects, programs or existing laws
  • Be able to work evenings and weekends on call as needed
  • Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community or representing the community
  • Comply with expectations as demonstrated in the Employee Handbook
  • Candidate will be required to pass a background and drug screening
  • WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law
  • If needed, reasonable accommodations for the hiring process will be made
  • WSH Management is a drug free workplace
  • WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO
SmartExplore AI is experimental.
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New, Posted 1 day ago
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Practice Administrator

Adecco

Beverly Hills, CA 90210

$150,000-$160,000/yr
~ 33 min OnsiteHealth InsurancePaid Time OffRetirement Benefit

  • Master's degree in Health Care Administration or Business Administration
  • Must have 5+ years of management level experience in clinical operations
  • Must have experience working within a growing medical practice that has patients in multiple states and countries
  • Must have medical licensure and credentialing knowledge
  • Must have medical malpractice insurance knowledge
  • Must have revenue cycle management and medical billing knowledge with one or more of the following areas of patient reimbursement: concierge self-pay, Medicare, Medicaid, and commercial insurance
  • Must have thorough operating knowledge of EMR (preferably EPIC) and payment clearinghouse platforms
  • Must have clinical operations knowledge affiliated with one or more the following; critical care rehabilitation, chronic care health management, longevity, functional health, and concierge medicine
  • Working knowledge of state and federal medical compliance laws and regulations
  • Working knowledge of financial management/accounting software platforms
  • Working experience in telehealth operations is highly desired
  • Working knowledge of patient management software platforms and mobile applications is highly desired
SmartExplore AI is experimental.
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New, Posted 15 hours ago
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CBP Office of Field Operations Virtual Career Expo - June 25

U.S. Customs and Border Protection

Glendale, CA 91205

Remote
New, Posted 12 hours ago
Special Agent, $40,000 Recruitment Incentive

The United States Secret Service

Alhambra, CA 91803

Recommended
Regional Business Director

Inizio Engage

Los Angeles, CA 90012

$200,000/yr

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New, Posted 14 hours ago
Manager, Business Development (Southern California)

John Paul Mitchell Systems

Los Angeles, CA 90030

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