203 Front Desk Agent jobs in Naples,FL

Minimum 6 years of experience in Ocean Export FCL pricing within a freight forwarding company
Strong knowledge of U.S. export shipping procedures and ocean freight pricing
Experience working with major carriers, including Maersk, CMA CGM, Hapag-Lloyd, MSC, ONE, COSCO, Evergreen, and OOCL
Excellent negotiation and communication skills
Ability to work independently and meet quotation turnaround times/KPI
Strong knowledge of Incoterms and ocean freight surcharges
Proficient in Microsoft Excel and freight forwarding systems (GAMA, Climax suite or similar)
Established relationships with ocean carriers and NVOCCs
Strong analytical and organizational skills
Ability to prioritize multiple quotations in a fast-paced environment
Customer-focused with excellent attention to detail

FedEx Office

Naples, FL 34103

High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position