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Associate Customer Service

Morris Plains,NJ

520 Associate Customer Service jobs in Morris Plains,NJ

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Mobile Associate, Store in Store, Bilingual, Preferred | Spanish, Retail Sales

T-Mobile

Union, NJ 07083

$20/hr
~ 32 min OnsiteChildcare AssistanceEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • High School Diploma/GED (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States
  • Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations
  • They are ambassadors who create energy and excitement around our products and services
  • They are obsessed with the connected world and thrive in a high-traffic environment
  • They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions
  • Proactively engages with a broad range of customers in a highly-traffic retail environment
  • You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
  • As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions
  • You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services
  • Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources
  • Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times
  • You will continuously learn and improve your skills to provide the best possible experience for our customers
  • Partner with nearby store locations to properly/fully on-board customers
  • Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures
  • Carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager
  • You are passionate, friendly, and engaging with customers
  • You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction
  • You are committed to providing exceptional service, and to exceeding customer expectations
  • You will proactively reach out to potential customers to further drive sales activity in your location
  • You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers
  • You will have the ability to perform price overrides for our specialty offers specific to National Retail
  • Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing
  • Education and Work Experience
  • 6 months of customer service and/or sales experience, Retail environment preferred
  • Knowledge, Skills and Abilities
  • Coaching (Required)
  • Communication (Required)
  • Consultative Selling (Required)
  • Customer Communications (Required)
  • Customer Education (Required)
  • Customer Engagement (Required)
  • Customer Needs Identification (Required)
  • Customer Referrals (Required)
  • Customer Satisfaction Management (Required)
  • Customer Service (Required)
  • Leadership (Required)
  • Product Knowledge (Required)
  • Relationship Building (Required)
  • Sales (Required)
  • Sales Prospecting (Required)
  • Sales Techniques (Required)
SmartExplore AI is experimental.
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New, Posted 7 hours ago
Recommended
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

Whole Foods

Teaneck, NJ 07666

$17-$25.40/hr
No ExperienceFlexible Schedule
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Customer Service Professional - US

nsKnox

New York, NY 10060

~ 60 min OnsiteBilingual Preferred

  • Proven experience in customer service or a similar customer-facing role
  • Extensive customer service skills, with experience managing a high-volume of incoming phone calls and email communications from vendors
  • Exceptional communication and interpersonal skills
  • Problem-solving mindset
  • Team player with a collaborative and proactive approach to work
  • Demonstrated capacity to handle a substantial workload and prioritize tasks effectively
SmartExplore AI is experimental.
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Bilingual Customer Service Specialist (Spanish)

Sherwin-Williams

Newton, NJ 07860

OnsiteBilingual PreferredHealth InsuranceRetirement Benefit

  • The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to read, write, comprehend, and communicate in English
  • Must be able to read, write, comprehend, and communicate in Spanish
  • Must have a valid, unrestricted Driver's License
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
  • If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
  • If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position
SmartExplore AI is experimental.
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Recommended
Merchandise Associate

HomeSense

East Hanover, NJ 07936

$15.92-$16.42/hr
~ 28 min OnsiteFlexible ScheduleChildcare AssistanceEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • This position has a starting pay range of $15.92 to $16.42 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
  • Able to lift heavy objects with or without reasonable accommodation
SmartExplore AI is experimental.
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Recommended
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Loan Sales Specialist

OneMain Financial

Parsippany, NJ 07054

~ 19 min OnsiteUrgently HiringBilingual PreferredEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • High School Diploma or GED
SmartExplore AI is experimental.
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New, Posted 12 hours ago
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Seasonal Tax Associate - In-Store

Intuit

New York, NY 10001

Bilingual Preferred
New, Posted 6 hours ago
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Customer Service Field Tech (ELIZABETH)

Teleperformance

Elizabeth, NJ 07207

New, Posted 9 hours ago
Tax Associate– In-Store

Intuit Careers

New York, NY 10025

Bilingual Preferred
Retail Merchandise Associate - Seasonal

Home Goods

Chester, NJ 07930

$15.49-$15.99/hr
~ 31 min OnsiteFlexible ScheduleChildcare AssistanceEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • This position has a starting pay range of $15.49 to $15.99 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
SmartExplore AI is experimental.
View now

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