437 Technical Leader jobs in Miami,FL

Bilingual (English/Spanish)
Full-time
Report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly
Handle customer interactions (calls, chats, emails) in a fast-paced environment
Identify upselling opportunities and close deals to reach your sales and commissions targets
Accurately resolve issues related to service, billing, payments, and collections
Explain bills and product features clearly
Troubleshoot basic problems and seek higher support if needed
Build customer confidence and loyalty by resolving issues
Support various customer inquiries, including technical issues
Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime
Paid training to set you up for success
Work From Home (WFH) Requirements: verified internet service with a minimum of 12mb upload speed and 18mb download speed
Established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection)
AT&T will provide the equipment you'll need to get started
Workspace audits will be conducted
Available, accessible, and accountable to work during established work schedules and shifts
Comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies

Staples

Fort Lauderdale, FL 33313

1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position