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It Director

Joliet,IL

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645 It Director jobs in Joliet,IL

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Assistant Medical Director

Vituity

Aurora, IL 60506

New, Posted 1 day ago
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Director of Customer Service

Accord Intermediate Holdings

Alsip, IL 60803

~ 47 min OnsiteUrgently HiringHealth InsurancePaid Time OffRetirement Benefit

  • Direct and coordinate all customer service programs and order management activities.
  • Define customer service programs and work with the team to illustrate how effective service solutions build customer relations and assist in increased sales.
  • Develop and deliver proactive and responsive service solutions which will drive process and capability improvements.
  • Promote a culture of positive engagement where team members feel valued.
  • Lead the activities and actions of the Customer Service team to ensure issues are handled with a sense of urgency and focus on root cause determination.
  • Collaborate with the prepress, estimating and supply chain departments to execute a smooth order fulfillment process.
  • Work closely with the sales team to gain a thorough understanding of customer accounts to be able to provide coaching and support to the customer service team.
  • Ensure processes are created and maintained to proactively identify and elevate issues that could adversely affect customers.
  • Support the sales team in communicating service and operational value propositions to customers.
  • Coordinate continual training efforts to assist the team with enhancing their abilities to provide exceptional customer service and to meet defined performance measures.
  • Build, coach and develop all levels of team members by defining goals and objectives, establishing metrics, measuring performance and taking corrective action when necessary.
  • Establish career paths and growth opportunities for all positions within the customer service team.
  • Act as an agent for change and continuous improvement.
  • Strong written and verbal communication skills
  • Understanding of change management principles
  • Supply chain knowledge & understanding
  • Progressive customer service experience in a manufacturing environment, ideally the folding carton packaging industry
  • Problem solving
  • Ability to quickly identify and analyze risks and develop options for complex business solutions
  • Strategic planning
  • Leadership skills with a demonstrated focus on teamwork
  • Project management
  • Advanced computer capabilities
  • Office365
  • ERP (ideally Epicor)
  • Minimum 5 years' managerial experience of a customer service or sales team
  • Collegiate level coursework with the preference placed on a Bachelor's Degree
  • Experience working directly with and presenting to senior leaders and executives
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New, Posted 1 day ago
Cath Lab Tech

Jackson HealthPros

Downers Grove, IL 60516

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Information Technology Professional (IT Support)

U.S. Navy

Rockdale, IL 60436

New, Posted just now
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Customer Service Manager (Remote)

Hire Standard Staffing

Joliet, IL

$120,000/yr
RemoteHealth Insurance

  • Must be a U.S. or Canadian citizen
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Manager, Data Analytics

Endeavor Health

Warrenville, IL 60555

Hybrid~ 48 minEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • Bachelor's degree or equivalent work experience
  • Three (3) or more years of experience in managing processes, applications, or systems in a healthcare setting or relevant related industries
  • Two (2) or more years of leadership experience as defined as essential to the role
  • Expert knowledge with developing reports and dashboards using BI tools (e.g. Tableau, Cognos, Business Objects, SSRS, SPSS) and organizing data from relational databases required
  • An understanding of the healthcare applications suite and how they feed analytics and data warehousing systems
  • Prior experience supporting data analysis in a healthcare environment
  • Prior experience supporting research related activities
  • Strong verbal, written and presentation communication skills essential
  • Solid understanding of information processing fundamentals and best practices
  • Ability to manage multiple complex projects with efficiency
  • Strong domain knowledge and interpersonal skills
  • Ability to plan, lead and implement initiatives
  • Personal and ethical accountability
  • Demonstrated analytical and critical thinking for problem solving / issue resolution
  • A lean towards curiosity, out of the box thinking and innovative
  • Focus on people and active engagement in recruitment and retention
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New, Posted 3 hours ago
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Freight System Analyst

Sandvik Mining and Rock Solutions

Lockport, IL 60441

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Preschool Closing Director - 3rd in Charge

The Learning Experience

Shorewood, IL 60404

~ 17 min OnsiteChildcare AssistanceEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • Two or more years of center leadership/management experience (highly preferred) or at least one year of center leadership/management experience (required)
  • The state-specific Administrative or Director credential
  • Any other state-specific guidelines for the role
  • Bachelor's degree in Early Childhood Education (ECE) or a related field (highly preferred)
  • Minimum of an Associate's degree with 21 credits in ECE/CDEV (required)
  • Demonstrate strong knowledge of state licensing rules and regulations
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Program Manager, Global Clients

Securitas Technology

Justice, IL 60458

~ 41 min Onsite

  • Electronic Security Integration Experience
  • 10 years Project Management experience in security integration or a related field
  • Proficiency with MS Outlook, Word, and Excel
  • Understanding of construction processes and project flows in construction
  • Past experience in delivering professional services such as consulting, system implementation, software support, network design or installation, etc.
  • Demonstrated record of team management skills
  • Successfully managed National Accounts
  • Excellent verbal and written customer communication skills.
  • Strong technical skills and understanding of technology such as software, networking, and systems development.
  • Very detailed and organized
  • HS Diploma/GED required.
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Development Manager

NorthPoint Development LLC

Downers Grove, IL 60515

~ 38 min OnsiteChildcare AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • Bachelor's degree or equivalent experience in Civil Engineering, Construction Management, or Real Estate
  • A Professional Engineering (PE) license is an asset, but not required
  • 5+ years of experience in relevant position
  • Ability to travel as required to support project and business needs
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