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Director Call Center Operations

Irving,TX

2244 Director Call Center Operations jobs in Irving,TX

New, Posted 5 hours ago
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Site Director at Inspired Vision Academy Elementary

KinderCare Education

Dallas, TX 75217

~ 24 min OnsiteUrgently HiringChildcare AssistanceHealth InsurancePaid Time Off

  • At least one year of teaching experience with the ability to develop, engage, and inspire a team
  • Meet state specific guidelines for the role
  • Be physically able to use a computer with basic proficiency, lift a minimum of 40 pounds, and work indoors or outdoors. Be able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity
  • Read, write, understand, and speak English to communicate with children and their parents in English
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Call Center Client Account Manager I

MCI Careers

Dallas, TX 75234

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Call Center Client Account Manager II

MCI Careers

Dallas, TX 75234

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Call Center Travel Consultant

Aaa Texas Llc

Coppell, TX 75019

~ 22 min Onsite

  • A high school diploma is required
  • You need to be able to pass a comprehensive criminal background check and thorough urine sample drug screening
  • You must be available to work most Saturdays and some evenings to support goal achievement
  • You are computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30WPM
  • You have a strong and very comfortable relationship with paperwork, and you are very organized!
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Director-Call Center General Manager

At&t

Richardson, TX 75080

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Director of Hospitality Operations - Aramark Nexus

ARAMARK

Dallas, TX 75215

~ 24 min Onsite

  • Requires significant progressive leadership experience in hotel operations, hospitality management, resort operations, lodging, cruise operations, residential hospitality, or a related environment.
  • Demonstrated experience leading multiple hospitality departments, rather than a single functional area, is required.
  • Demonstrated ability to establish service standards, improve guest satisfaction, manage service recovery, and create accountability across multiple departments.
  • Strong understanding of hospitality labor management, scheduling, budgeting, productivity, and operational performance.
  • Experience leading managers and department heads responsible for large hourly workforces.
  • Schedule flexibility is required and may include evenings, weekends, holidays, and after-hours leadership support for a 24/7 residential operation.
  • Ability to work effectively across multiple operational departments and communicate with senior leadership, employees, residents, vendors, and other stakeholders.
  • Strong leadership, communication, organizational, coaching, and problem-solving skills.
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Call Center Representative - Life Insurance

Sellors Agencies

Arlington, TX 76010

Paid Relocation to Arlington, TX

RemoteFlexible Schedule

  • This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance
  • State and federal laws require licensing to sell certain insurance products.
  • Ability to obtain a license is required
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Inside Sales Representative

GEICO

Richardson, TX 75082

$24.50-$35.61/hr
$1,500 bonus
Hybrid~ 26 minEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • Minimum of 1 month of customer-facing sales experience required
  • High School Diploma or GED required
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New, Posted 2 hours ago
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Contact Center Administrator (On-site)

NewRez

Coppell, TX 75019

~ 22 min OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • High school diploma or equivalent
  • 5+ years of experience in a contact center environment; experience in mortgage collections and customer service preferred
  • 3+ year previous experience in a dialer administration/analyst/development role
  • 1+ years of experience with Microsoft SQL Server and ability to write basic SQL statements
  • Experience implementing omni-channel strategies for outbound contact to include IVR, SMS, Email and Chatbot
  • Experience in Contact Center Studio, Salesforce, MAXagent script development, deployment, and troubleshooting
  • Experience with Ring Central Contact Center platform and some working knowledge of cloud-based platforms
  • Knowledge and understanding of call center KPI metrics
  • Knowledge and understanding of call center compliance and controls around FDCPA, TCPA, state and federal regulatory guidelines
  • Demonstrated knowledge and understanding of call center KPI metrics
  • Excellent time management and organizational skills
  • Strategic and independent thinker
  • Strong problem solving and analytical skills with attention to detail
  • Proficiency with Microsoft Office software, specifically Excel
  • A solid work ethic, high integrity, a positive attitude, and strong attention to detail
  • All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator
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Call Center Rep - No Experience Needed

Everett and Associates

Dallas, TX 75217

~ 24 min OnsiteFlexible Schedule

  • State and federal laws require licensing to sell certain insurance products.
  • Ability to obtain a license is required.
SmartExplore AI is experimental.
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