673 Disability Solutions jobs in Homestead,PA

Salary: $45,000 annually + Commission
Compensation details: 45000-45000 Yearly Salary
Customer Retention Representative
Respond to customers who are considering canceling service.
Listen carefully to customer concerns and work to resolve issues promptly and professionally.
Retain existing customers through excellent customer service and creative problem-solving.
Educate customers on available services, pricing options, and service enhancements.
Identify opportunities to upsell or cross-sell additional services when appropriate.
Work closely with Dispatch, Customer Service, Operations, and Billing to ensure customer issues are resolved.
Document customer interactions accurately within company software.
Follow up with customers to ensure satisfaction after concerns have been addressed.
Meet or exceed monthly customer retention and sales goals.
Excellent communication and interpersonal skills.
Strong customer service background with the ability to de-escalate difficult situations.
Sales or account retention experience preferred.
Strong negotiation and problem-solving skills.
Comfortable working with computers and multiple software systems.
Highly organized with strong attention to detail.
Positive attitude and ability to work independently while contributing to a team environment.

FedEx Office

Mars, PA 16046

High School diploma or equivalent education
1+ year of related experience, prior supervisory experience preferred
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Transdev

Canonsburg, PA 15317

High School Diploma or GED
3-5 years' experience dispatching
DOT drug testing and physical if applicable
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.)
Successfully pass a pre-employment drug screen
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check