889 Atcs jobs in Herndon,VA

Bachelors and 9+ years or more experience; Masters and 3+ years; may accept additional experience in lieu of degree.
Experience with monitoring incident management ticketing systems and keeping production and scheduled jobs on track.
Experience creating Knowledge Base Articles (KBAs) and Standard Operating Procedures (SOPs).
Experience with SQL and Toad a plus but not required.
Must have problem solving skills and be capable of breaking down complex situations to discover and resolve root causes - both technical and process-related issues.
Good communication skills, both verbal and written, with the ability to discuss issues with customers and other team members.
US Citizenship.
Active secret clearance.

CGI

Fairfax, VA 22030

Bachelor's degree in Technical Writing, English, Communications, Computer Science, or a related field.
3-5 years of experience as a Technical Writer, preferably in the technology or software industry.
Proven experience in creating end-user instruction manuals and user guides.
Excellent written and verbal communication skills.
Strong attention to detail and ability to produce high-quality documentation.
Proficiency in using documentation tools such as Microsoft Word, Adobe Acrobat, and content management systems.
Familiarity with graphic design tools such as Adobe Illustrator or Snagit.
Ability to understand and explain complex technical concepts to non-technical users.
Strong organizational and project management skills.
Ability to work independently and as part of a team.
Strong problem-solving skills and ability to adapt to changing requirements.
Ability to meet deadlines and manage multiple projects simultaneously

Samuel Contract Staffing LLC

Reston, VA 20194

Uber

Washington, DC 20317

21 years old or older
A 4-door vehicle
A valid U.S. driver's license and vehicle insurance
At least one year of driving experience in the U.S. (3 years if you're under 23 years old)