573 Postal Service Mail Processor jobs in Gary,IN

Direct and coordinate all customer service programs and order management activities.
Define customer service programs and work with the team to illustrate how effective service solutions build customer relations and assist in increased sales.
Develop and deliver proactive and responsive service solutions which will drive process and capability improvements.
Promote a culture of positive engagement where team members feel valued.
Lead the activities and actions of the Customer Service team to ensure issues are handled with a sense of urgency and focus on root cause determination.
Collaborate with the prepress, estimating and supply chain departments to execute a smooth order fulfillment process.
Work closely with the sales team to gain a thorough understanding of customer accounts to be able to provide coaching and support to the customer service team.
Ensure processes are created and maintained to proactively identify and elevate issues that could adversely affect customers.
Support the sales team in communicating service and operational value propositions to customers.
Coordinate continual training efforts to assist the team with enhancing their abilities to provide exceptional customer service and to meet defined performance measures.
Build, coach and develop all levels of team members by defining goals and objectives, establishing metrics, measuring performance and taking corrective action when necessary.
Establish career paths and growth opportunities for all positions within the customer service team.
Act as an agent for change and continuous improvement.
Strong written and verbal communication skills
Understanding of change management principles
Supply chain knowledge & understanding
Progressive customer service experience in a manufacturing environment, ideally the folding carton packaging industry
Problem solving
Ability to quickly identify and analyze risks and develop options for complex business solutions
Strategic planning
Leadership skills with a demonstrated focus on teamwork
Project management
Advanced computer capabilities
Office365
ERP (ideally Epicor)
Minimum 5 years' managerial experience of a customer service or sales team
Collegiate level coursework with the preference placed on a Bachelor's Degree
Experience working directly with and presenting to senior leaders and executives

SmartExplore AI is experimental.

New, Posted 1 day ago

Food Services Leader

Pilot Company

Hebron, IN 46341

$14.95-$22.22/hr

~ 32 min OnsiteFlexible ScheduleEducation AssistanceHealth InsuranceRetirement Benefit

Previous experience or working knowledge of restaurant operations
Incredible customer service skills & the ability to help maintain a customer focused culture
Must be proficient with a calculator, computer, and other equipment
Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
Must be able to work a flexible schedule of nights, days, weekends, and holidays
Background check is required

SmartExplore AI is experimental.

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Lead Cashier

Pilot Flying J

Hebron, IN 46341

$12.60-$17.85/hr

No ExperienceFlexible Schedule

Field Service Maintenance Specialist (Local Travel)

Advanced Technology Services Careers

Chicago, IL 60629

New, Posted 20 hours ago

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Sales Representative- Indiana

Avantor

Gary, IN

OnsiteHealth InsurancePaid Time OffRetirement Benefit

**This person must reside near Bloomington or Evansville, IN**
Education: College degree or equivalent/applicable experience
Experience: 3-5 years of experience working in a complex sales environment, where multiple people are involved in the purchasing decision and there is a solution based selling approach
A proven track record of verifiable sales success driving growth with a consultative, strategic selling approach
Business-to-business sales experience
Willingness to travel to customer locations
Holder of a valid Driver's License
Demonstrated capability to effectively utilize best in class selling processes (e.g. SPIN, Challenger, Miller Heiman) and technology platforms including Salesforce.com and Qlikview

SmartExplore AI is experimental.