559 Patient Representative jobs in Forked River,NJ

High School graduate or equivalent
Computer literacy required
1-2 years of previous customer service/data entry, administrative/office management/clerical experience required
Experience of working in the health or other public sector organization helpful, but not necessary
Ability to input demographic information into Practice management system
Collecting and inputting all valid licenses and insurance information
Collecting and posting all co-payments and payments made at time of service
Maintaining/organizing patient documents/files
Answering phones, scheduling appointments, taking messages
Reconcile co-pays and time of service payments collected daily
Rooming patients when checked in and provider is ready to treat the patient
May perform charge entry process
Completing referrals for a specialist
Prior authorization requests from patients and/or providers
Filing any/all paper
Maintain confidentiality and use discretion when handling patient's medical records and information
Working knowledge of medical insurance and medical billing skills
Operate all office equipment
Strong organizational and leadership skills
Answering the telephone in a pleasant and helpful manner and using a multi-line telephone system
Establishing and maintaining effective working relationships with patients, employees, and the public
Speak clearly and concisely
Read, understands, and follows oral and written instruction
Exceptional customer service skills
Ability to sort and file materials correctly by alphabetic or numeric systems
Ability and willingness to help patients with check in or check out process
Work may require hand dexterity for telephone and office machine operation
Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies
Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier and such other office equipment as necessary
Hearing must be in the normal range for telephone contact
View computer screens for long periods and to work in an environment that may be stressful