772 It Software jobs in Denton,TX

Ability to work independently and manage multiple projects simultaneously.
Strong ability to explain software workflows and technical specifications in clear, customer-friendly language.
Organize and share content across the team for collaboration and re-use.
The ideal candidate is a strong writer, systems thinker, and trusted decision-maker
Attend internal meetings for team coordination and information sharing.
Strong editing, organization, and content governance skills.
Excellent writing, editing, and proofreading skills.
Convert real-world customer issues and workflows into actionable Help Center articles, FAQs, and troubleshooting guides.
The Technical Writer will be responsible for owning and scaling our customer-facing Knowledge Base.
Serve as backup to Training Specialist by adding new users to LMS and monitoring shared inbox when needed.
Stay up to date with AI, industry trends, and best practices in technical writing and documentation.
Experience using AI tools to assist with writing, summarization, or content analysis.
Proven experience as a Technical Writer, Documentation Specialist, or similar role.
Identify trends in customer issues to proactively create or improve content.
Strong organizational and project management skills.
Participate in release readiness by aligning documentation with product updates.
Ability to meet stated deadlines.
Ability to collaborate cross-departmentally.
Ability and desire to be consistent.
Own the structure, quality, and lifecycle of the customer Knowledge Base and Help Center.
Adhere to documentation standards, templates, and style guidelines.
Produce and edit videos and screenshots for reinforcement of written concepts.
Ensure AI assisted content meets quality, tone, and compliance standards before publishing.
Keep pace with 3-week software development sprints.
Review and edit content created by other team members to ensure consistency and quality.
Experience writing for construction or engineering SaaS audiences.
Participate in pre-release testing of new DESTINI product offerings (3 hours per month).
Analyze Jira issues, product stories, bugs, and Support tickets to prioritize the highest-impact documentation work, not just capture inputs.
Collect and implement feedback from internal teams to continuously improve clarity and usefulness.
Applicants must be authorized to work for any employer in the U.S.
Produce high-quality content at volume.
Create, update, and retire articles to ensure content remains accurate, relevant, and easy to find.
The successful candidate must use AI responsibly to accelerate drafting and analysis, while applying editorial judgment to evaluate, refine, and finalize AI-assisted content.
Strong understanding of technical concepts and the ability to explain them clearly and concisely.
Communicate with fellow team members via chat, email, phone, and face-to-face meetings.
The Technical Writer is expected to make informed judgment calls when information is incomplete and move documentation forward without waiting for perfect inputs.
Track article usage, feedback, search performance, and support-ticket deflection, and use those signals to decide when content is complete versus when iteration is required.
Excellent use of annotated screenshots and video walkthroughs when appropriate.
Train and refine AI prompts and workflows using approved source material and tools.
This role requires learning the new software quickly, writing, collaboration, and project management skills, and the ability to organize and manage a comprehensive knowledge base within Hubspot.
Own documentation decisions from intake through publish, including when content is “good enough” to release and when iteration is warranted.
Hands-on experience using Jira or similar issue-tracking systems as a content source.
Experience managing a Knowledge Base or Help Center in a SaaS environment.
Collaborate with customer-facing teams, product managers, developers, and other stakeholders to gather information and ensure accuracy in documentation.
This role will report to the Content & Enablement Leader.
Use AI tools to accelerate drafting, summarization, and content iteration while maintaining editorial judgment and accuracy.

SmartExplore AI is experimental.

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Lead FullStack Software Engineer (NextJS, ReactJS) - Peer Insights

Gartner

Irving, TX 75039

Education AssistanceHealth InsurancePaid Time OffRetirement Benefit

New, Posted 1 day ago

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Production Technician - Computer and Server Hardware Technician

Manpower Group

Plano, TX 75074

$20-$24/hr

~ 42 min OnsiteEducation AssistanceHealth InsuranceRetirement Benefit

Familiarity with Windows or Linux operating systems (academic or personal experience welcome)
Ability to follow detailed instructions and meet production schedules
Ability to stand, walk, and lift up to 35 lbs regularly (up to 50 lbs occasionally with assistance)
Good motor skills for fine assembly work
Strong attention to detail and organizational skills
Knowledge of computer hardware and basic networking

SmartExplore AI is experimental.

New, Posted 6 hours ago

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