598 Technical Manager Customer jobs in Dallas,TX

Call Center Technical Support Representative

At&t

Richardson, TX 75081

$25.20/hr

~ 18 min OnsiteBilingual PreferredEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

High Level Spanish and English
Must report to location at 2221 Lakeside Blvd Richardson, TX 75082
Flexibility to work any schedule during hours of operation is essential. Specific job assignments may require day, evening, weekend, or holiday hours.
At least one year of customer service experience preferred; call center experience preferred.
Occasional overtime may be required

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Manager, Sales Engineering Vertical

Spectrum

Coppell, TX 75019

~ 31 min Onsite

2-5+ years of sales engineering management experience, preferably managing teams selling data, voice or video solutions in commercial telecommunications
Proficiency in English communication
Direct daily team operations, including hiring, training and evaluating Sales Engineers to build skills and certification
Manage assignments and workflows to support local and regional sales opportunities
Bachelor's degree in engineering, Computer Science or related field
Valid driver's license, satisfactory driving record and auto insurance required
Consultative approach to customer solutions and design
Presentation and proposal design skills
Ensure process integrity across sales, operations and engineering while serving as liaison and escalation contact with internal teams
Experience with routing protocols (BGP, ISIS, OSPF, RIP) and emerging technologies
Ability to motivate teams and achieve goals
Strong analytical and negotiation skills
5+ years combined experience in technology management, network design, engineering, project management or sales engineering management
Proficiency in MS Visio, Word, Excel, PowerPoint and Project
Extensive networking knowledge (TCP/IP, IP VPN, MPLS, VPLS, Ethernet, VoIP, SONET, DWDM)
Familiarity with routers, switches, LAN, MAN, WAN, DS3, OC-x, CSU/DSU, CPE
Conduct weekly meetings to review performance and support defined goals
Knowledge of competing technologies and service providers in sales cycles
Lead and develop Sales Engineers supporting pre- and post-sales consulting for Fiber Internet Access, Private Networking and Voice solutions
Voice networking experience with VoIP, signaling protocols and PBX
Perform Sales Engineer functions as needed and participate in sales meetings and training sessions

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New, Posted 4 hours ago

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Automotive Sales Consultant

sam packs five star ford

Dallas, TX 75217

Urgently HiringHealth InsurancePaid Time OffRetirement Benefit

New, Posted 4 hours ago

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Automotive Sales Consultant Experience

FIVE STAR SUBARU OF GRAPEVINE LLC

Grapevine, TX 76051

Urgently HiringHealth InsurancePaid Time OffRetirement Benefit

New, Posted 18 hours ago

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Technical Writer

Beck Technology

Dallas, TX 75205

HybridFlexible ScheduleHealth InsurancePaid Time OffRetirement Benefit

Ability to work independently and manage multiple projects simultaneously.
Strong ability to explain software workflows and technical specifications in clear, customer-friendly language.
Organize and share content across the team for collaboration and re-use.
The ideal candidate is a strong writer, systems thinker, and trusted decision-maker
Attend internal meetings for team coordination and information sharing.
Strong editing, organization, and content governance skills.
Excellent writing, editing, and proofreading skills.
Convert real-world customer issues and workflows into actionable Help Center articles, FAQs, and troubleshooting guides.
The Technical Writer will be responsible for owning and scaling our customer-facing Knowledge Base.
Serve as backup to Training Specialist by adding new users to LMS and monitoring shared inbox when needed.
Stay up to date with AI, industry trends, and best practices in technical writing and documentation.
Experience using AI tools to assist with writing, summarization, or content analysis.
Proven experience as a Technical Writer, Documentation Specialist, or similar role.
Identify trends in customer issues to proactively create or improve content.
Strong organizational and project management skills.
Participate in release readiness by aligning documentation with product updates.
Ability to meet stated deadlines.
Ability to collaborate cross-departmentally.
Ability and desire to be consistent.
Own the structure, quality, and lifecycle of the customer Knowledge Base and Help Center.
Adhere to documentation standards, templates, and style guidelines.
Produce and edit videos and screenshots for reinforcement of written concepts.
Ensure AI assisted content meets quality, tone, and compliance standards before publishing.
Keep pace with 3-week software development sprints.
Review and edit content created by other team members to ensure consistency and quality.
Experience writing for construction or engineering SaaS audiences.
Participate in pre-release testing of new DESTINI product offerings (3 hours per month).
Analyze Jira issues, product stories, bugs, and Support tickets to prioritize the highest-impact documentation work, not just capture inputs.
Collect and implement feedback from internal teams to continuously improve clarity and usefulness.
Applicants must be authorized to work for any employer in the U.S.
Produce high-quality content at volume.
Create, update, and retire articles to ensure content remains accurate, relevant, and easy to find.
The successful candidate must use AI responsibly to accelerate drafting and analysis, while applying editorial judgment to evaluate, refine, and finalize AI-assisted content.
Strong understanding of technical concepts and the ability to explain them clearly and concisely.
Communicate with fellow team members via chat, email, phone, and face-to-face meetings.
The Technical Writer is expected to make informed judgment calls when information is incomplete and move documentation forward without waiting for perfect inputs.
Track article usage, feedback, search performance, and support-ticket deflection, and use those signals to decide when content is complete versus when iteration is required.
Excellent use of annotated screenshots and video walkthroughs when appropriate.
Train and refine AI prompts and workflows using approved source material and tools.
This role requires learning the new software quickly, writing, collaboration, and project management skills, and the ability to organize and manage a comprehensive knowledge base within Hubspot.
Own documentation decisions from intake through publish, including when content is “good enough” to release and when iteration is warranted.
Hands-on experience using Jira or similar issue-tracking systems as a content source.
Experience managing a Knowledge Base or Help Center in a SaaS environment.
Collaborate with customer-facing teams, product managers, developers, and other stakeholders to gather information and ensure accuracy in documentation.
This role will report to the Content & Enablement Leader.
Use AI tools to accelerate drafting, summarization, and content iteration while maintaining editorial judgment and accuracy.

SmartExplore AI is experimental.

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Roofing Sales Representative

Rainstone Roofing

Arlington, TX 76010

Urgently Hiring

Senior Technical Executive - Environmental Solutions

Republic Services

Dallas, TX 75201

OnsiteHealth InsurancePaid Time OffRetirement Benefit

7 - 10 years of technical waste and environmental services industry experience.
Strong verbal and written communication skills, including strong presentation skills and the ability to produce high quality, error free work in a fast-paced work environment.
Proficiency in Microsoft Office Word, Excel, and Outlook.
Expert Technical expertise with an extensive understanding of environmental solutions, and regulatory compliance.
Ability to translate and simplify complex environmental products and solutions for non-technical stakeholders.
Skilled in working cross-functionally with engineering, program management, and sales teams.

SmartExplore AI is experimental.

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